| Tourvest Duty Free (TDF) is one of the most innovative in-flight duty free operators in the world. Its success in this field has been affirmed by many accolades. The most significant of these is the Frontier Award for the Best Inflight Retailer of the Year, which it has won on four occasions. |
| Airlines that choose to outsource their inflight duty free requirements to TDF stand to benefit from the operator’s world-class systems and processes, its wealth of experience in retailing and logistics, as well as its fanatical focus on service excellence and tailor-made solutions. TDF is a wholly owned subsidiary of Tourism Investment Corporation Limited (Tourvest). It was established in 1999 when Tourvest acquired the inflight duty free business of South African Airways. Today, the company manages concessions on eight international airlines including Virgin Atlantic Airways, South African Airways and Kenya Airways. TDF is led by a team of experienced, retail-orientated professionals with a proven track record of success. The range of merchandise sourced and marketed by TDF is specifically designed to cater for both the business and leisure traveller. TDF’s success in managing inflight duty free concessions is underwritten by a philosophy based on partnership, technology, integration, innovation and world-class practices. Its flexible business model is easily integrated into any airline operation. This enables TDF to efficiently handle a diversified portfolio of airlines, with each one enjoying its own unique brand positioning and marketing material. TDF is able to benchmark performance and service levels which guarantee that internationally competitive standards are maintained and enhanced. This focus on service standards combined with its expertise in retailing, its insight into duty free logistics and administration as well as its purchasing power ensures that the commercial benefits to its partners continue to be significant. |
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